Last updated: June 19, 2026
We are committed to protecting your personal data and respecting your privacy rights under the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR).
This page provides specific information about your rights and our obligations under data protection law.
For the purposes of data protection law, we are the data controller of your personal information.
Contact details:
crystal-tracker
45 Textile Quarter Road
Manchester M4 6DE
United Kingdom
Email: [email protected]
You have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR). We will respond to your request within one month.
You have the right to request correction of inaccurate personal data we hold about you. You may also have the right to complete incomplete personal data.
Also known as the "right to be forgotten," you can request deletion of your personal data in certain circumstances, including:
You have the right to request restriction of processing your personal data in certain circumstances, such as:
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request that we transmit this data directly to another controller where technically feasible.
You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis. This includes objecting to direct marketing at any time.
You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal or similarly significant effects. We do not currently engage in automated decision making.
Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us at [email protected] with the following information:
We will respond to your request within one month. In complex cases, we may extend this period by two additional months, and we will inform you if this is necessary.
To protect your privacy, we may need to verify your identity before fulfilling your request. We may ask for additional information to confirm your identity.
If you believe we have not handled your personal data in accordance with data protection law, you have the right to lodge a complaint with the supervisory authority.
In the United Kingdom, the supervisory authority is:
Information Commissioner's Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113
We process your personal data based on the following legal grounds:
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Retention periods vary depending on the type of data and purpose:
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place, such as:
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where required by law.
We may update this GDPR information from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.
For questions about data protection or to exercise your rights, please contact us at:
45 Textile Quarter Road, Manchester M4 6DE, United Kingdom